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Amdocs Collaborates with Google Cloud for Real-Time Data Insights

Tuesday, 18 June 2024 02:00 AM

Amdocs Management Limited

Amdocs now leverages Google Cloud's unified AI-ready data platform to help service providers evolve with cost effective, scalable, and impactful business insights

JERSEY CITY, NJ / ACCESSWIRE / June 18, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced a collaboration with Google Cloud to accelerate successful data transformations for communications service providers (CSPs) and better provide impactful real-time business insights.

Amdocs' AI and Data Platform (previously DataOne) now leverages Google Cloud's unified AI-ready data platform to help CSPs better leverage data to make business decisions. Further, the platform also uses Google Cloud Architecture Framework to create a layered and service-based architecture that leverages best practices for operational excellence, reliability, cost optimization, performance optimization, security, privacy and compliance. The result is a unified, telecom-specific real-time data source that integrates information from various systems across the business.

By combining Amdocs' data insights with Google Cloud's AI capabilities and BigQuery's data assets, service providers can unlock new opportunities for innovation and efficiency, transforming customer experiences, business operations and revenue performance, helping CSPs evolve into true AI-driven service providers.

"Our collaboration streamlines the integration of diverse data sources, enabling real-time decision-making and personalized customer experiences," said Vivek Gupta, Director, Telco Industry, Google Cloud. "This joint approach empowers CSPs to accelerate new revenue possibilities aligned with significant insights coming from their business."

"Data is the foundation of any AI-powered experience, including the burgeoning world of generative AI experiences," said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. "Yet, data is complex, and accessing it in a scalable, performant way that enables high-value insights is challenging. We are therefore excited about our collaboration with Google Cloud to simplify the process for service providers, helping them develop a competitive edge and deliver real-time, AI-driven outcomes based on enterprise-scale data readiness."

Amdocs will be demonstrating its Google Cloud supported AI and Data Platform capabilities at TM Forum's Digital Transformation World, June 18-20, Copenhagen, Denmark.

Supporting Resources

About Amdocs

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 29,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. For more information, visit

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other global or regional events such as the October 7, 2023 attacks in Israel and evolving conflict and the COVID-19 pandemic, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, and for the second quarter of fiscal 2024 on May 20, 2024.

Media Contacts:

Michael Zema
Amdocs Public Relations
E-mail: [email protected]

Emily Holt
PAN Communications for Amdocs
Email: [email protected]

SOURCE: Amdocs Management Limited

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