LAS VEGAS, NV / ACCESSWIRE / March 12, 2024 / SIPPIO, the global leader in voice enablement, has today announced a powerful expansion of its Microsoft Teams Phone service at the Channel Partners Expo in Las Vegas. The new solutions offer advanced reporting, call recording, AI-driven insights, and integrated messaging, elevating the Microsoft Teams Phone experience for businesses worldwide.
"SIPPIO's latest innovations redefine what's possible with Microsoft Teams Phone," said Adam Cole, CEO of SIPPIO. "We're empowering businesses with the tools to optimize communication, make data-driven decisions, and engage seamlessly with customers across multiple channels - all within the familiar Microsoft Teams environment."
The new services are engineered to offer complementary options for the evolving needs of modern businesses, empowering them with advanced tools for communication, collaboration, and customer engagement:
- SIPPIO Reporting: Offers comprehensive analytics and reporting capabilities, enabling businesses to gain deeper insights into their communication patterns, optimize operations, and enhance decision-making processes.
- SIPPIO Call Recording: Provides a robust solution for call recording, ensuring compliance, improving training, and enhancing quality assurance practices across teams.
- SIPPIO AI Insights: Utilizes artificial intelligence to deliver actionable insights from call recordings, helping businesses to understand customer interactions better, predict trends, and make informed decisions.
- SIPPIO Messaging: Extends the functionality of Teams Phone, enabling SMS/MMS and integrating with WhatsApp for Business and Apple Messages for Business. SIPPIO Messaging will be included at no additional cost with SIPPIO Connect, creating an even more compelling value proposition for customers.
The ongoing expansion of SIPPIO's application portfolio opens new avenues for channel partners, enabling them to offer a more comprehensive suite of services to their clients. By enhancing the Teams Phone experience with these additional services, partners can significantly increase the average revenue per user and improve customer stickiness, ensuring long-term success and profitability.
Since 2019, SIPPIO has been at the forefront of cloud voice, enabling calling in Microsoft Teams and Zoom. As a leading Microsoft Operator Connect Accelerator and the creator of the industry's first Operator Connect for Partners program, SIPPIO empowers carriers and resellers alike. SIPPIO's ever-expanding portfolio, including the recent launch of SIPPIO Mobile, further solidifies the company's commitment to providing businesses with unmatched flexibility in their communications.
Attendees of the Channel Partners Expo are encouraged to visit SIPPIO at the Avant Networking Lounge for a firsthand look at the new offerings.
About SIPPIO
SIPPIO is an award-winning voice enablement platform that offers the easiest and fastest way to enable PSTN calling in Microsoft Teams Phone and Zoom Phone. Available in 79 countries, organizations worldwide trust SIPPIO to keep their people connected, productive, and engaged. As an accelerator for Microsoft Operator Connect and Zoom Provider Exchange, SIPPIO also enables carriers and service providers to build and launch customer-focused voice experiences using its future-proof infrastructure, software, automation, and API layers. Learn more: www.sippio.io
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SOURCE: SIPPIO