SANTA BARBARA, CA / ACCESSWIRE / September 30, 2021 / The Founder and President of Foundwellness, Perry Adam Lieber, has recently been spotlighted in several feature articles where he provides insight into his role as a small business owner. In the first piece, Perry discusses the importance of superior customer service claiming that the success of a business is often dependent on returning customers. Likewise, loyalty increases revenue and promotes word-of-mouth referrals. Perry states that one of the best ways to optimize customer experience is to ensure employees are happy.
"Disgruntled employees are more likely to give subpar customer service, leading to a chain of events that makes your company less effective over time. Poor morale among employees also leads to a loss of reputation for your company, causing people to expect poor customer service."
Perry goes on to discuss several other strategies to help small businesses deliver the best possible service.
In a second piece, Perry offers nine tips for managing a small business. He claims that while a new venture can often be a significant undertaking, there are various steps one can take to increase the chances of success. As an experienced professional, he claims that one of the best first steps is establishing a positive company culture:
"Before you hire any employees, it is the perfect time to set up a positive company culture. Company culture is defined as how your company interacts with employees, clients, and the world. A positive company culture encourages workers to dedicate themselves to your success."
Perry also highlights that hiring the right people can also be a hurdle for new business owners. He recommends not hiring family and friends but instead focusing on finding the right individuals for the job.
He also explores the benefits of increased marketing efforts and the advantages of incorporating your business. With years of experience, Perry Lieber provides helpful suggestions for those new to the business world.
About Perry Lieber
Perry Adam Lieber is a health and fitness professional based out of Santa Barbara, California. As an experienced entrepreneur, Perry is the founder and President of "Foundwellness: The Workplace Workout" and is currently a member of the National Academy of Sports Medicine. With over ten years of industry-related experience, Perry has worked alongside various celebrity clients, professional athletes, and executives. As an advocate for healthy and sustainable lifestyle choices, Perry takes pride in helping individuals reach their long-term fitness goals.
SOURCE: Perry Adam Lieber