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Processing Government Payments in a Pandemic - How TouchPay's Automated Solutions Assist Tennessee Department of Human Services

Tuesday, 11 May 2021 09:00 AM

Online and Mobile Payment and Deposit Solutions Offer a Safe Alternative for Agencies to Collect Child Support Payments

FALLS CHURCH, VA / ACCESSWIRE / May 11, 2021 / TouchPay, a leading provider of automated payment services, today announced that it has expanded its comprehensive, turnkey suite of financial services with the release of mobile applications that allow agencies to continue the safe, secure, and accurate processing of payments in the midst of a pandemic.

TouchPay solutions have been valuable tools for the Tennessee Department of Human Services (TDHS) throughout the COVID-19 pandemic. To provide non-custodial parents with another convenient way to meet their child support obligations from home, the TDHS Child Support program launched a new online payment option with TouchPay in June 2020. Customers can access this option by registering here.

"Our collaboration with TouchPay has helped make the process of paying child support easier for non-custodial parents during a time when that convenience has been especially important," said TDHS Commissioner Clarence H. Carter. "Parents who meet their child support obligations improve their children's quality of life, and we are continuing to see those parents make repeat payments each month with this TouchPay option."

"The COVID-19 pandemic has caused many local, state, and federal government agencies to reduce or eliminate their walk-in hours," said Matthew Caesar, TouchPay President. "By implementing TouchPay automated solutions, agencies are able to continue to collect payments while also eliminating cash-handling responsibilities and limiting in-person contact."

TouchPay offers automated solutions that allow customers to make payments such as supervision fees, child support, traffic tickets, restitution, and more to government agencies and facilities from the comfort of their own homes. More than ever before, the ability to pay through a website, mobile application, or over the phone is necessary both for customers and the agencies collecting payments.

The mobile applications are the latest additions to TouchPay's ways to pay. Available for both Android and iOS, the mobile applications provide a fast and dependable way for users to make child support payments through multiple payment types, including Visa, MasterCard, Discover, American Express, and PayPal.

About Us

With over two decades of experience in providing automated payment services, TouchPay's dedicated team produces high-impact, technologically advanced products for government agencies in the fields of corrections, courts, child support, and parole and probation. TouchPay Holdings, LLC is a subsidiary of Global Tel*Link and is licensed or authorized to conduct money transmission in all 50 states, as well as the District of Columbia and Puerto Rico. To learn more, please visit TouchPay Holdings, LLC or LinkedIn.


Randy Brown
Work: 703-215-5383
[email protected]

SOURCE: TouchPay

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