VERO BEACH, FL / ACCESSWIRE / March 25, 2021 / Hospitals have battled enormous challenges during the 2020 pandemic.
Behind the scenes of the pandemic response one company's specialized account recovery process has helped over 500 hospitals nationwide keep cash flow moving and patient's informed of the changes in healthcare. Saving many hospitals from having to cut jobs and turn away patients.
Behind all this success was one man's vision to implement a tech forward approach integrating machine learning and artificial intelligence into the traditional Account Recovery methods.
That man is Rick Masterson, and he has transformed the Account Recovery Industry.
Rick isn't new to the world of technology or healthcare. He worked in the dot com era of the early 2000s, finding success in creating, developing and selling technology to companies across the United States. When he wanted something a little less volatile, he found himself at WebMD, a medical company and online publisher of medical news and information. Here, he helped develop a real-time insurance eligibility tool, something that most major hospitals in the United States use today.
Rick knew he'd reached his final career destination 18 years ago, when he joined Medical Data Systems, Inc. (MDS) as their Chief Information Officer. Now, in 2021, he is their President and CEO and the company is celebrating 36 years in the healthcare industry.
MDS is a medical revenue cycle management company based in Vero Beach, Florida. They provide essential recovery services to hospitals and health systems across the United States.
MDS owns and builds all the technology used in account recovery limiting system constraints and inefficiencies. The probability of account recovery is pre-determined by combining 36 years of trend analysis, machine learning and artificial intelligence. As the industry needs change, MDS' IT experts easily adapt under the leadership of Rick Masterson.
This adaptability was clearly recognized as an industry differentiator during the COVID-19 pandemic. When states began to shut down, executive orders were changing on a daily basis. Client requests for changes to patient contact, work protocol and statements were made quickly by Masterson and his team.
An important and many times overlooked aspect of account recovery is that a hospital does not have to sacrifice revenue or customer service in order to collect the money owed to them. MDS' unique counseling approach produces more money for hospitals that previously went uncollected. Educating patients why a balance is due, capturing insurance information to rebill on the patient's behalf and working to schedule payment plans within the financial means of the patient has contributed to their success. As Rick Masterson has put it himself: "We are a true partner to our clients."
Forward thinking about how to offer more value to the healthcare industry, the company has also developed an agency management system to deliver standardized reporting across multiple business partners and to assist in the seamless movement of data between these channels.
In 2021, MDS continues to be an innovative and powerful force for the healthcare community. Under Rick Masterson and his patient-first, technology-driven approach to business, we do not see that ending anytime soon.
Learn more about MDS at MDScollects.com
Contact Name: Cheryl Spanier, Vice President
Business Name: Medical Data Systems (MDS), Inc.
Address: 2001 9th Avenue, Ste 312, Vero Beach, FL 32960
Phone Numbers: (866) 747-7560; (772)-532-5822
Website Link: http://www.mdscollects.com/
Send Email
SOURCE: Medical Data Systems (MDS), Inc.