A Singapore tech company, HokuApps streamlines ELK-Desa's vehicle financing business processes.
KUALA LUMPUR, MALAYSIA / ACCESSWIRE / October 19, 2020 / HokuApps, a global player in next-generation digital transformation services, announced today that it has built a technology solution for ELK-Desa for their vehicle financing business. ELK-Desa, a company involved in business segments that provide products and services targeted at the consumer market, is now experiencing many advantages of this app, especially during COVID-19 times.
With the application live for iOS & Android, MyELK-Desa is now offering their users a less time-consuming option that compiles all their needs in one place. They can now track and monitor their key account information like viewing their outstanding loan amount, loan installment schedules, transaction history, calculate for early settlement, make online payments, and more. Customers can view insurances related to their financed vehicles, calculate and pay premiums, renew insurance, view road tax details, receive online support, view notifications and locate the nearest payment location in Google Maps.
"With the COVID-19 pandemic creating a variety of obstacles in the vehicle financing industry, ELK-Desa wanted to build a tool very quickly that could comprehensively compile all the important information in the hands of our customers," said Teoh Seng Hee, Executive Director of ELK-Desa "The app built by HokuApps has changed and enhanced our customers' experience and allowed them with myriad options to access and view their account with the tap of a button. Since the launch of the application, we've been able to better serve and cater to our customers during these uncertain times-and we've gotten excellent feedback from our customers."
HokuApps' mobile application digitalized ELK-Desa's process to allow customers access to critical information. Before the app, customers had to inquire over physical counters or call into the customer service hotline or send manual notifications to customers. During COVID or Restricted movement orders, customers find the app very useful.
"Our goal for ELK-Desa's app was to create a client-friendly solution that eases any extra pressures for the company during the COVID-19 pandemic," Arif Gafar, Director of HokuApps "With this technology solution, ELK-Desa can now offer clients a centralized display for all of their vehicle financing information like payments, transaction history, premium payment and calculation and more. They can now refocus its time and effort on other areas of the business while relying on the app for many of its business operations."
HokuApps is the fast-growing technology platform that empowers organizations to develop innovative technology solutions incredibly fast. Headquartered in Singapore, the rapid application development platform has enhanced mobile and data integration capabilities to enable companies to speedily deploy mobile and web applications. HokuApps empowers organizations to usher in their digital transformation journey to better engage with customers, partners, and employees.