TORONTO, ON / ACCESSWIRE / March 20, 2020 / flooidCX Corp. (FLCX) As we enter unprecedented times with the COVID-19 (coronavirus) pandemic it's understandable that everyone is feeling uneasy as they face uncertainty and concerns, searching for answers from health, government or other emergency response organizations, as well as contacting businesses for updates to their customer care issues or other inquires.
"The rapidly evolving COVID-19 situation is unsettling as it upends and overwhelms many organizations including the daily operations of many small businesses. As the situation quickly cascades throughout the North American economy, public and private organizations are now faced with a multitude of challenges that often begin at the front lines where team members are bombarded with calls, emails and online inquires. During these uncertain times, we want to do our part in supporting those organizations and small businesses that require assistance in managing the influx of calls and inquiries overwhelming their internal resources. As such we created the TOGETHER2020 program to offer our support to emergency response organizations, non-profits and our small business communities across North America, affected by COVID-19, by making some of our customer care solutions available at NO COST for the next 12 months to help with recording, tracking and managing all incoming inquiries and customer care issues efficiently." stated Founder & CEO, Richard Hue, who also adds, "Most small business owners simply DO NOT have a way to manage the influx of incoming calls or emails with which they have been inundated, which will result in longer term effects to their businesses beyond COVID-19, as consumers will remember their customer support experiences. Resolution1 was created to help manage this process efficiently, creating a cloud-based call-center-like experience by ticketing, tracking and managing all incoming inquiries enabling team members to manage these day to day functions from anywhere."
The world is connected like never before and we're here to help organizations and small businesses to stay connected while keeping their customers up to date and informed. Our thoughts are with those families and businesses who are affected by this virus. Let's continue to support one another for unity will always be our strength. If your organization or small business is directly impacted by COVID-19 and as a result facing logistical and/or financial hardships, let us know by reaching out to us at [email protected] to apply for assistance.
About flooidCX Corp.: flooidCX (https://flooidcx.com/) is the customer experience solutions company. We are the global experts who help bridge the customer care and feedback gap between companies and consumers by unifying communications and collaborations over one seamless platform. We utilize our proprietary intuitive suite of solutions that assist businesses to listen, learn and reach out to consumers at the right time.
About Resolution1, Inc.: Resolution1 (https://flooidcx.com/resolution1/) is a "cloud-based" call center-like solution where customers can contact a business via omni-channeled options convenient to them. Businesses can manage the logistics of Customer Care, Feedback or Inquiries throughout their entire organization on one seamless platform. Resolution1 enhances the customer experience and protects a business's reputation by providing solutions to respond instantly while keeping track of every customer inquiry.
Forward Looking Statements: This press release contains forward-looking statements within the meaning of the federal securities laws, including statements concerning financial projections, financing activities, corporate combinations, product development activities and sales and licensing activities. Such forward-looking statements are not guarantees of future results or performance, are sometimes identified by words of condition such as "should," "could," "expects," "may," "intends," "seeks," "looks," "moves," or "plans" and are subject to a number of risks and uncertainties, known and unknown, that could cause actual results to differ materially from those intended or anticipated. Such risks include, without limitation: potential delays in marketing and sales; problems securing the necessary financing to continue operations; potential of competitive products, services, and technologies; and difficulties experienced in product development, in recruiting knowledgeable personnel, and in protecting intellectual property. Further information concerning these, and other risks is included in the Company's filings with the Securities and Exchange Commission which, along with other very important information about the Company, can be found here: https://www.otcmarkets.com/stock/FLCX/filings. The Company undertakes no obligation to update or revise such forward-looking statements to reflect new information, events or circumstances occurring after the date of this press release. Respective statements concerning the development of flooidCX and other platforms or services under development have been made based on information which the Company believes to be accurate but have not been independently verified.
To Apply to our TOGETHER2020 Assistance Program please contact: [email protected]
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SOURCE: flooidCX Corp.