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SMART Payment Plan(R) Survey Further Results - Clients Highlight Their Favorite Features

Thursday, 20 November 2014 10:00 AM

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NAPLES, FL / ACCESSWIRE / November 20, 2014 / Earlier this month, SMART Payment Plan revealed the overall results of its clients survey to learn about their service experiences. Over 6,236 clients answered the survey, and 95% of SMART's clients rated their satisfaction as great or good, and 93% of SMART’s clients say they would refer SMART Payment Plan to their friends and families. In addition to the 95% satisfaction ranking, it is important to note what other features SMART’s clients felt were beneficial and how they ranked in the survey:

- Convenience 77%
- Paying off debt faster 65%
- Smaller payments that match my paydays 64%
- Eliminating late fees 38%
- Saving interest charges 33%
- Ease of budgeting 36%
- Reducing negative equity 10%
- Improved cash flow 9%

All of these categories of convenience, faster debt pay offs, matching paydays, elimination of late fees, interest savings, budgeting ease, reduction of negative equity, and improved cash flow confirms that SMART’s tool is providing valued solutions. More than just convenience, SMART offers its clients the ability of purchasing a car with the equipment they want, with a payment that matches their paydays, balancing out their cash flow worries each month.

SMART Payment Plan's innovative technology simplifies the bill paying process by automatically deducting smaller bill and loan payments from a client's bank account on a schedule that coincides with their pay schedule. By making smaller payments that match paydays, clients are able to pay off debt faster and reduce interest charges while having their bills on a set-it-and-forget-it automated plan.

SMART Payment Plan works to pay down automobile loans, home loans, student loans, credit cards, boats, and RV loans faster. Client surveys and customer feedback remains important to SMART's commitment to continuous improvement. In fact, David Engelman, CEO of SMART Payment Plan is committed to customer surveys and takes to heart what his clients say about the company. "We take the time to understand all the benefits that our clients report," David explains, "in order to continue to incorporate these findings into enhancements in our product and services." David is a visionary and driven leader in the financial services sector. He founded SMART Payment Plan in 2003 and continues to provide daily leadership in all aspects of the company. David is passionate about providing the most reliable and customer-friendly bill payment service in America.

Contact:

Angellini Anderson
[email protected]
312.286.5595

 

SOURCE: SMART Payment Plan

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