EI Design Enhances its Service Offerings Through Performance Support Solutions


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08/27/2014 [ACCESSWIRE]

EI Design is adding performance support solutions to their service offerings

Bangalore, India / ACCESSWIRE / August 27th, 2014 / Representatives from EI Design have announced that the company is adding performance support solutions to their service offerings.

“For over 12 years, EI Design has been offering learning solutions for our customers world-wide,” says founder Asha Pandey. “As part of this, our focus has essentially been on the online (eLearning and mLearning) or blended training development.” Courses such as anti-fraud awareness training, business communication essentials, diverse abilities, handling challenging customer situations and creating awareness are delivered through increasingly progressive mediums. EI Design has consistently kept up with the pace of eLearning by making their courses deliverable through PC and mobile device mediums. Story based learning (storytorials), gamification, learning checkpoints and visuals keep EI Design’s learners engaged and inspired throughout each course. Bespoke training and off-the-shelf (InSight) tutorials allow clients to get the eLearning and mLearning they need in the most convenient format.

Now, EI Design is offering performance support solutions through mobile apps, interactive PDFs, presentations and learning pieces (using Prezi as a development tool), enhanced webcasts and podcasts.

According to an article by Jennifer Neibert in Learning Solutions Magazine, performance support is radical by nature but an absolute requirement to reach today’s learners.

“…in performance support the workflow, context, and job role are the drivers. Design with performance support in mind and backfill with training. This is often a complete reversal for traditional training folks. Most of us can probably agree that traditional approaches to training and eLearning just aren’t enough to support today’s multi-generational, multi-tasking, and multifaceted workforce. Advocates…would argue that 70 percent of learning comes from informal, on-the-job experiences. The key, according to them, is to connect your learners with the content they need, when and where they need it.”

“Our design philosophy (learner centricity of our designs that are distinctive and truly engage the learner irrespective of the tool or changing technology) and our focus on innovation will provide unique value to each one of our performance support solutions,” says Asha. “We have already created unique blueprints to distinguish our approach to create each of these aids. Besides this, we are offering knowledge audit services to review and mine the existing information and then provide innovative enhancements through our performance support solutions.”

EI Design draws inspiration from Dr. Conrad Gottfredson and Bob Mosher’s, Five Distinct Moments of Need©. These moments are:

1. When learning for the first time
2. When wanting to learn more
3. When trying to apply/remember
4. When something goes wrong
5. When something changes

“We will be using their framework to extend our formal training (eLearning, mLearning or blended) to plug-in the just-in-time learning need. Our innovatively designed learning aids will provide the right ammunition to our learners to meet the learning challenges they face,” confirms Asha. “This enhancement will fuel our growth significantly over next two years. Given the learner centricity of our approach and a strong spirit of innovation; we will have an edge over competition to craft unique solutions in this space.”

For more information, please visit eidesign.net/performance-support-solutions/

About EI Design:

EI Design began in February 2002 as a small team of three. The company has come a long way since and is now capable of generating over 500 online learning hours in a year. The employees have been the core of the company’s success throughout the years – they are experienced, passionate and committed to providing the best solutions to exceed the customer’s expectations every time.

EI Design’s positive and dynamic energy has proven to be contagious and attractive; many of the company’s business relationships have continued through the decade and developed at every turn. This success in building unique learning solutions has led to the company’s consistent profitability throughout its existence.

Visit  http://www.eidesign.net/  for more information.

Contact Info

Name: Asha Pandey
Organization: EI Design
Phone: +91-80-25202679
Email: apandey@eidesign.net
Address: #160, Arun Arch, 9th Cross, Indira Nagar 1st Stage Bangalore, Karnataka 560038 India

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