-Located in the southwestern part of the state of Idaho, Ada County supports the state's largest population. The Ada County Sheriff's Office is the largest local law enforcement agency in the state, and its Communications Center coordinates police, fire, and emergency medical responses for all city and county public safety agencies within Ada County. As the primary Public Safety Answering Point (PSAP) in the County, the Communication Center receives all 9-1-1 and non-emergency calls for the four law enforcement agencies, six fire departments, and paramedics who serve Ada County. The Communication Center has approximately 58employees and processes 468,000 calls per year.
-After a thorough evaluation which included an extensive request for proposal (RFP) process and hands-on demonstrations for 10 days, Ada County selectedTriTech's Inform CAD and mobile solutions to replace the County's existing CAD and mobile computing applications. In addition to delivering an updated, comprehensive dispatch and mobile solution, the new TriTech system includes interfaces to the County's ancillary applications. Integrating the TriTech software withthe County's systems will result in increased efficiencies and streamlined data flow.
-Inform CAD and Mobile will provide Ada County with true multi-jurisdictional and multi-agency capabilities to enhance the County's ability to prevent, respond, manage, and analyze situations threatening the safety and property of its citizens. The highly configurable and flexible Inform solution allows all the Law Enforcement, Fire, and EMS departments in Ada County to configure the system to meet their specific business needs and jointly respond to incidents.
-With Inform IQ, TriTech's search and analytics solution, TriTech will assist Ada County in its goals of information sharing by extending secure access to aggregated911, CAD, Records, and Jail information with agencies in Ada County as well as those in neighboring jurisdictions. IQ utilizes dashboard visualization to graphically display and report current trends and historical performance for improved decision making support.
Sheriff Gary Raney, Ada County Sheriff
"We did our due diligence with several vendors, but in the end, TriTech stood out as the best solution for our county and the ten different public safety agencies who will all rely upon it."
Gary Bunyard, Vice President of Sales, TriTech Software Systems
"As a highly configurable and scalable system, Inform CAD/Mobile is a proven solution that has been designed to support the most progressive and demanding public safetyoperations in the country – a fact that makes it ideally suited for the Ada County Communications Center. TriTech is excited to be forging this partnership with Ada County and all agencies served by the Ada County Communications Center."
TriTech Software Systems: www.tritech.com
About TriTech Software Systems
TriTech Software Systems has been developing innovative solutions for public safety for more than 20 years. The company provides products and services to address any size and type agency with an end-to-end product suite to meet the needs of any agency – PSAP, Law, Fire, or EMS.
TriTech Software Systems' sole focus is public safety software. The company's experienced team contributes on average, 13 years of industry experience. TriTech has delivered the most trusted public safety software for over two decades and continues to lead the market with innovative, enterprise-wide cloud-based and on premisesolutions for 911, computer aided dispatch, records management, jail management, analytics and intelligence, field-based reporting, patient care reporting, and ambulance billing software.
For the best end-to-end integrated solution with unparalleled workflow, join the 2,700+ agency installations serving over 200 million citizens across 7 countries who rely on one company – TriTech Software Systems.
TriTech Software Systems
Director of Marketing
SOURCE: TriTech Software Systems