Cloud Systems Integrator and Cisco Gold partner BIOS, selects PROMYS PSA business automation software to support aggressive growth plans


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12/18/2013 [ACCESSWIRE]

Oakville, ON - December 18th 2013 - Promys, a leader in enterprise professional services automation software for the IT Solutions provider industry, announced that it has been awarded a contract by BIOS, a quickly growing Cisco Gold Partner and Cloud Systems Integrator headquartered in the UAE. Promys' PSA software was selected in order to help BIOS achieve real-time visibility into resource and margin forecasting, mid-project profitability and provide detailed margin analytics to support future growth investment decisions.

"I looked at all of the major PSA/Business software solutions before selecting PROMYS. Most were strong at managing the Help Desk, tracking work assignments and Time Sheets, but PROMYS was the only solution that was equally strong in CRM, Quoting, Project Management, Project Costing and tracking customer inventory/assets under support contract, along with the traditional PSA Service Management functionality." said Dominic Docherty, Managing Partner, BIOS.

"That strength across our different lines of business was really important to us, since the majority of our customers are looking for a one stop shop, an IT solution provider who can provide them with Cloud solutions, Managed Services, Project-Based Solutions, as well as break-fix support. PROMYS allows us to service our customers equally well in all of those different areas", added Dominic.

"Most importantly, we wanted invest in a solution that would handle the increasing complexity of our company as we continue to grow. With Promys, no matter how aggressively we grow we won't outgrow our business software."

John Breakey, founder and former CEO of Unis Lumin, a Cisco Gold Partner and current CEO of Promys agrees, "Forward-thinking companies like BIOS view their business software as an enabler to all aspects of the solutions they provide. If your business software is lop-sided (only strong in one area) then your ability to support all aspects of your customers' requirements will be lop-sided as well. Promys' PSA software is the perfect solution for companies with multiple lines of business, where the senior management team wants full visibility into all operational aspects of their company, as well as having real-time access to information that will drive future growth decisions."

Promys also offers useful tools that help businesses determine the success of their existing processes to help them manage labor utilization, have a clear view of mid-project profitability and make it easier to pass a Cisco Audit. Interested businesses can download these practical tools for free by visiting www.promys.com and downloading the Promys Mid-Project Profitability Scorecard and Cisco Audit Compliance Scorecard.

NEW! A Labor Utilization Quick Start Guide for service managers who want to maximize services profitability and get labor utilization under control.

About Promys

Promys is currently used by some of the largest IT Solution providers in North America. PROMYS was originally developed in 1998 to address the fundamental problem that IT solution providers face - how to tie professional services together with complex equipment solution delivery and multi-layered post sales support.

In 2003, Promys was spun off as its own corporate entity. Promys quickly added customers in the IT solution provider, systems integrator and managed services marketplace, including one of the largest and most recognized technology solution providers in the world.

For further information on Promys, please visit www.promys.com or call 1-866-728-2345.

About BIOS

BIOS is a Systems and Cloud System Integrator based in the UAE. Almost all of our solutions are designed with an ROI that is measurable in mind. We combine products that lead the industry by market share and that are always in Gartner's magic quadrant. We combine these products with Systems Integrator Services from our accredited and experienced design and delivery team. These offerings are backed by the highest levels of accreditation across a range of leading Vendors and backed by BIOS 24/7 Support and Managed Services.

For more information on BIOS, please visit www.biosme.com or call +971 4 3789000.

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