FRISCO, TX / ACCESSWIRE / April 20, 2017 / The debt settlement industry has become mistrusted by the public due to deceptive marketing campaigns and lackluster results, culminating in new regulations issued in 2010 by the Federal Trade Commission (FTC) mandating that debt settlement service providers provide additional disclosures particular to the debt settlement industry. The intent was that consumers must be provided with all of the key information necessary to make an informed decision regarding debt settlement solicitations over the telephone. The Telemarketing Sales Rule also prohibits, with limited exception, debt settlement companies from charging customers before delivering results through a debt settlement or reduction. These regulations have forced many debt settlement companies to permanently close their doors, as they were unable to meet the new standards.
United Debt Counselors, or UDC, is going above and beyond to avoid sharing that fate. The company's employees are undergoing rigorous training (and/or retraining) backed by thorough internal performance reviews to ensure compliance. This is to be sure that all prospective clients are informed of the material terms and conditions of all services offered, any fees associated with the service, the potential benefits of debt settlement, and the consequences of failing to settle outstanding debts. Such information is not just discussed during an initial sales call with the company, but also during a separate face-to-face meeting afterwards. This provides consumers extra time to weigh their options and ask questions. Armed with all of this information, prospective clients will be able to determine for themselves whether UDC's services are right for their situation.
This information will be available through all mediums of the company's advertising, including print mailings, video content, and direct customer interaction with company employees or agents. UDC handles its own marketing, so this consistent message should be easy to implement. UDC hopes that these measures will allow them to go above and beyond the FTC's mandates to maintain the public's trust.
UDC was founded in Frisco, Texas over five years ago to help clients explore bankruptcy alternatives. Individuals can seek debt relief without professional assistance, but many experience better outcomes with experts on their side and having a middle-person negotiate. To date, the company has helped thousands of clients settle their debts without resorting to bankruptcy. The exact results depend on the unique circumstances surrounding each individual client.
To conclude, United Debt Counselors is revamping its services and processes so that they can better serve their customers and ensure there is no confusion over the services offered. Potential customers are provided with all of the information required to make an informed decision about their unique financial circumstances. If you have been looking for an experienced debt expert to consult about your outstanding debts, contact UDC today at: uniteddebtservices.com/.
SOURCE: United Debt Counselors