GMS Live Expert, a division of Global Mentoring Solutions, an Outsourced Help Desk for MSPs to Showcase its Scalable Help Desk Solutions at the IT Industry's Premier Conference for Collaboration, Education and Networking in Hollywood, Fla. #ChannelCon16
TORONTO, ON / ACCESSWIRE / July 29, 2016 / Global Mentoring Solutions, the parent company of GMS Live Expert today announced it is exhibiting at CompTIA ChannelCon 2016 "Breaking Boundaries," the premier collaboration, education and networking event for IT vendors, distributors and channel partners, August 1-3 at The Diplomat Resort & Spa in Hollywood, Fla.
Hosted annually by CompTIA, ChannelCon is attended by technology vendors, distributors and solution providers, as well as industry influencers, press and analysts from across the IT channel. More event details, including registration, are available here. Follow GMS Live Expert and CompTIA ChannelCon via Twitter using hashtag #ChannelCon16.
Throughout CompTIA ChannelCon 2016, GMS will engage with hundreds of IT professionals and highlight its Outsourced Help Desk and NOC, which is available to channel partners across the globe. To secure an appointment with GMS at ChannelCon, please email [email protected] or call 888.939.3610. Event attendees are encouraged to visit the GMS team at booth number 505 during the Technology Vendor Fair.
"We are incredibly excited to share our premium help desk services with the CompTIA community. As a Premiere CompTIA partner we are strong believers in the value of certifications, and heavily incentivize our team to participate in continued learning initiatives," said Wayne Goldstein, CEO, Global Mentoring Solutions.
"CompTIA ChannelCon attracts the industry's best and brightest minds, delivering exceptional business value through high-impact training, educational sessions, industry panels, keynotes, networking opportunities and working groups on the most important topics and trends affecting the technology industry," said Kelly Ricker, senior vice president, events and education, CompTIA. "We're delighted to have GMS demonstrate its success and share market perspective with this year's ChannelCon attendees."
To learn more about GMS, visit http://www.gmsliveexpert.com.
More information on the complete CompTIA ChannelCon 2016 program, including keynotes, panels and educational sessions, is included in the event agenda available here. Registration for CompTIA ChannelCon and the ChannelCon Vendor Summit is open and available online.
Media and IT industry analysts are encouraged to attend the conference. Highlights from CompTIA ChannelCon will be available on Twitter and Facebook with the hashtag #ChannelCon16.
About CompTIA
The Computing Technology Industry Association (CompTIA) is a non-profit trade association serving as the voice of the information technology industry. With approximately 2,000 member companies, 3,000 academic and training partners, 80,000 registered users and more than two million IT certifications issued, CompTIA is dedicated to advancing industry growth through educational programs, market research, networking events, professional certifications and public policy advocacy. To learn more, visit CompTIA online, Facebook, LinkedIn and Twitter.
About Global Mentoring Solutions (GMS Live Expert)
GMS boasts 17+ years of operational experience and a strong global partner base. Through its MSP brand GMS Live Expert™, GMS provides outsourced Help Desk services on behalf of it's partners via 24/7 end user phone, chat and integrated ticket system/CRM driven support capabilities. GMS's 100% North American based resources truly augment their partners' support offerings as each Partner engagement includes a unique direct phone number, MSP branded chat support and bi-directional ticket system synchronization.
The GMS Live Expert Snapshot:
• 100% North American Based, Available 24x7
• Flexible Packages For Each Phase Of Growth
• HIPAA Compliant & ITIL Process Driven
• Integrated With Workflows & Reporting Systems
• Consistent User Experience, With Access To An Expanded Team As Needed
The GMS Live Expert 2015 Report Card:
• Serviced 232,428 Interactions
• Delivered a 93.2% Resolution Rate
• Responded to 85%+ of Issues In SUB 60 Seconds
• Responsible for 100,000 + MSP Users
Press contacts:
Dan Goldstein
Global Mentoring Solutions
[email protected]
Steven Ostrowski
CompTIA
630-678-8468
[email protected]
Marie Rourke
WhiteFox Marketing (for CompTIA)
[email protected]
714-292-2199
Contact Global Mentoring Solutions:
Daniel Goldstein
905-286-3829
[email protected]
178 Main Street
Unionville, ON L3R2G9
SOURCE: Global Mentoring Solutions